Eligibility requirements for offers

To ensure that we are compliant with regulations, players need to meet specific criteria to become eligible for offers.

Players must:

• Be at least 18 years of age and a registered resident of Spain
• Fully verify their account by submitting relevant identification documents
• Wait at least 30 days after their account is fully verified (and has been approved for real money transactions). 
• Not be categorized as a player with risky gambling behavior (in accordance with article 27 of Royal Decree 176/2023)

When accounts are older than 30 days and fully verified, players will be able to see all offers that are available to them, after they log in.

Players who have a pending withdrawal cannot receive personalized offers until this action is completed.

Players who have requested to increase their daily, weekly, or monthly deposit limits within the previous 30 days will need to wait for this timeframe to pass before receiving personalized offers.

In accordance with article 27 of Royal Decree 176/2023, of March 14, which develops safer gaming environments, participants who engage in risky behavior will not be allowed to continue completing offer requirements and will not be able to receive prizes from these offers until they leave the category.

Click here for general Terms & Conditions for offers.