Self-imposed deposit limits

Limiting the amount you deposit daily, weekly or monthly lets you enjoy our games responsibly and manage how much money you spend while playing.

In line with The Spanish Gambling Authority, we've set up a maximum daily, weekly and monthly deposit limit restriction to your account. You'll be able to deposit up to €600 daily, € 1,500 weekly, and €3,000 monthly. The limits apply to all players based in Spain, all our products' deposit methods and we can't remove them.

• How do self-imposed deposit limits work?
• How do I set up a deposit limit?
• How do I increase or lower the limit?
• Can I reverse a deposit limit?
• What's the difference between a regulatory and a self-imposed deposit limit?
• What's the difference between a deposit limit and a buy-in limit?

How do self-imposed deposit limits work?

The self-imposed deposit limit is accumulative. The limit will consider any transactions you've made in the last 24 hours, 7 days or 30 days (depending on the limit period you choose). For example:

• For a daily limit: if you deposited €10 in the past 24 hours, you would be €10 into your new limit.
• For a weekly limit: if you deposited €10 within the last 7 days, you would be €10 into your new limit.
• For a monthly limit: if you deposited €10 within the last 30 days, you would be €10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see details of the transactions you've made during the last seven days, go to the 'Cashier' and select 'Transaction History'.

If you haven't set any self-imposed deposit limits, it's possible that you've reached the maximum deposit limit for the payment method you're trying to use.

How do I set up a deposit limit?

To apply a self-imposed limit to your account, follow the steps below depending on the platform you're using:

To access this via our website, use the button below:

Once the limit period you set has finished, you can raise your self-imposed limit by entering a new one.

How do I increase or lower the limit?

If you want to increase or lower your deposit limit, you can do so once the current limit expires. As part of our company policy, daily and weekly limits run for seven days and monthly limits run for 30 days.

Once this time has passed, follow the paths described above and then enter a new increased or lowered limit amount. If you increase your limit, we'll approve it in 48 hours. Lowering the limit will take effect immediately.

As we mentioned at the beginning of the article, there is a regulatory deposit limit restriction applied to your account. We can't remove this limit and it applies to everyone based in Spain. If you want to increase the limit past this default, you'll need to fill out the Responsible Gaming questionnaire when submitting your request. If you pass the questionnaire, the first request for the daily and weekly limit will remain pending seven days before we approve it. For the monthly limit, it'll stay pending 30 days. Once approved, you won't be able to increase your limits during the next three months.

Future requests to increase your limits over the default amounts are only allowed upon manual review.

Can I reverse a self-imposed deposit limit?

No. When you apply a self-imposed deposit limit, you can change it only when the limitation period is over. As part of our company policy, daily and weekly limits run for seven days, and monthly limits run for 30 days.

Anyway, if you set a new limit and it's lower than the default limit mentioned above, we approve it in 48 hours.

What's the difference between a regulatory and a self-imposed deposit limit?

The self-imposed deposit limit is one you set up yourself. The regulatory limit corresponds to the deposit limit requirements that some countries or jurisdictions define. You'll only be able to deposit less than the limits established by regulations and the personal limit you've set up.

What's the difference between a deposit limit and a buy-in limit?

The deposit limit affects how much you can deposit.

The buy-in limit affects your capability to register in tournaments and participate in cash games. Players can use a buy-in limit to set the maximum amount that they can spend weekly at tables. This limit includes all cash game and tournament buy-ins,re-buys, and add-ons. Once you have reached this limit, you will be unable to join any games or register for tournaments even if you have funds available in your account.